11/7/2023 0 Comments Ring duress codeIn guard mode, they’re already awake and listening constantly.Īlexa Guard is for listening in when you’re NOT home, but it’s not meant to replace proper security with sufficient sensors. So if you are home, you’d set it off just with normal household noise, not to mention having all your conversations actually recorded, vs only potentially getting recorded if someone says something that sounds like the wake word. B) it isn’t a traditional glass break sensor. It definitely triggered a response.Īnd as for the Alexa Guard situation, a) that’s Alexa, not Ring, so you’d have to address your concerns in a different forum. I’ve verified this on my own system when I first got it by triggering it and then pulling the power and battery, as if it were totally offline (ie smashed). Not even my old ADT/GE system had a second pin to “cancel.” But a duress pin would solve that too.Īs I said above, and confirmed in the reply, if the base is smashed after the entry delay starts, at the end of the countdown plus 30 seconds, it will trigger a response when it doesn’t get an all-clear from the base. If it is smashed and can’t send this, it triggers a call/police response anyway when the monitoring center doesn’t get the all-clear event, for this exact reason. And if the base is smashed, the monitoring center already knows it is alarming, or in entry delay mode, and is expecting an all-clear event from the base. Second, the signal is sent to the monitoring company the instant the state changes, so when it enters entry delay from opening a door (or even if it’s set to window/secondary and it trips immediately), the monitoring center knows in less than a second. If you’re a Protect Plus/Professional Monitoring subscriber, even if the home internet and/or power were cut first, the base has battery and cellular backup. However, a duress pin would eliminate this issue regardless.Īnd no, they’re not susceptible to being smashed. If someone is forcing you to disarm, they’re going to expect a call if it’s already alarming, so they’ll just make you answer the call too, and would know if you gave the wrong answer or tipped off the agent. I question what difference the delay makes though. Also I’m based in Ireland - just in case we have different features/different app to U.S.I agree that duress codes would be very useful.Īlso longer codes than 4 digits since many compatible smart locks use up to 8 digits, but when paired to the Alarm, only support 4, like the Alarm. So my question is, did anyone else experience this problem? And did you find a solution?Īnd could it be because I haven’t paid yet (I’m still on the 30 day free trial of Ring Protect), could that be the issue, do you think?ĮDIT: I’m using Android (in case that has any relevance). I know that the duress code feature is only available to peole who have subscribed to Ring Protect (monitored plan). (Plus even if the app was the problem, when I login to my Ring account online, it should still show the duress code option there but it doesn’t, so I dont think it’s the app causing the problem). I’ve contacted Ring support & have been back and forth with them a few times, but they haven’t figured out any solution yet - they keep asking me to update the app, but I’m already using the latest version. >But when I get to that point, I dont see any option to set a duress code? I really want to enable this on my system. I actually think this is an excellent feature and very clever. It acts like a silent siren, so to speak. So for example, if an intruder was in your house holding you at knifepoint forcing you to de-activate the alarm, this code silently sends a distress signal for them to send the police immediately. I’ve read about the Duress Code feature (where you can select a ‘fake code’ whereby if you enter this code on the keypad followed by the de-activate button, you will appear to have ‘turned off’ your alarm, but in reality, it will have triggered an SOS to the Ring monitoring team). I’ve just installed my ring alarm system yesterday.
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